Route 66 Extended Automobile Warranty

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Frequently Asked Questions

  1. Why should I choose a Route 66 Warranty over the others?
  2. Are the warranties insured?
  3. When does coverage begin?
  4. What benefits do you offer?
  5. Where can I take my vehicle for repairs?
  6. How are claims paid?
  7. How does the deductible work?
  8. Do I really need an Extended Warranty?
  9. Why buy it now? I'm still covered by the manufacturer.
  10. Can I buy this same type of coverage through my dealer?
  11. What if my repair facility won't take your plan?
  12. What if I want to cancel my warranty?
  13. What if my vehicle is involved in an accident and totaled?
  14. Is my warranty transferable?
  15. What special requirements are there to qualify for warranty protection?
  16. What is the claim procedure?
Why should I choose Route 66 Warranty over the others?
Route 66 is one of the most cost efficient service agreements in the industry. It offers mechanical breakdown coverage and protects you against the high cost of major repairs. It offers various levels of protection to choose from and provides Emergency Roadside Service throughout the life of the contract. However, the most important feature to you is this Route 66 Extended Warranty will not cost you the $2,000 to $3,000 price that you are accustomed to seeing at the dealership. Most plans are less than $1,250, even with maximum coverage.

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Are the warranties insured?
In addition to our own financial stability, all of our contracts are insured for your protection. Route 66 service agreements are insured by National Service Contract Insurance Company RRG, who's A.M. Best Rating is "A" Excellent.

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When does coverage begin?
All of our automobile warranties begin on the day you buy them, not the in-service date of the car. Quite simply, we offer you more time than the others. If you purchase an 8 year/100,000 mile warranty today, it will expire 8 years from today or when your odometer reaches 100,000 miles.

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What benefits do you offer?
All of our automobile plans include FREE roadside assistance for the life of your service agreement and car rental reimbursement all as part of one insured contract.

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Where can I take my vehicle for repairs?
We allow you to take your vehicle to any ASE Certified repair facility. In other words, wherever you normally take your vehicle for repairs. If you are not familiar with a repair shop in your area, we can recommend an authorized repair facility.

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How are claims paid?
Route 66 lets you use the repair facility of your choice and pays your claim quickly and efficiently over the phone via our corporate credit card. Simply present your Route 66 Service Agreement Contract to the service professional and have them contact our claims department. We cover parts and labor, the customer is responsible for fluids, filters and sales tax. No deductible is required!

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How does the deductible work?
With Route 66, there is NO DEDUCTIBLE!

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Do I really need an Extended Warranty?
There are many reasons to purchase an extended warranty. Your vehicle is one of your biggest investments. An extended warranty will ensure it is always in the best mechanical condition. With the complexity of today's vehicles, one major repair often costs more than the service agreement.

Since our service agreement is transferable, it increases the resale value to potential buyers. Who wouldn't want to own a vehicle that comes protected from repair bills? Our contract also provides for a pro-rated refund for the life of your contract. If you decide to cancel it.

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Why buy it now? I'm still covered by the manufacturer.
Your service agreement is less expensive the earlier you purchase it. As the vehicle ages and accrues mileage, the price for protection rises. Prices may also rise due to increasing labor and parts prices. Why not lock into today's low prices and protect yourself from tomorrow's rising repair rates?

In addition, you can take advantage of the plan benefits for the entire life of the contract, even while you are covered by the manufacturer's warranty. Take advantage of Route 66's Roadside Assistance and car rental reimbursement benefits immediately and for the life of your extended warranty. If you are paying your auto insurer a premium for rental reimbursement, you can now cancel that and save money!

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Can I buy this same type of coverage through my dealer?
Perhaps, but plan on paying as much as 60% more for the similar coverage and be required to have the repairs done at the dealer facility. With Route 66, you have the freedom to go for repair service wherever you like throughout the United States.

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What if my repair facility won't take your plan?
It is rare that a repair facility will not accept our plans as we pay them immediately and utilize industry standard manuals to determine pricing. When they find out they do not have to bill us, they are eager to accept the business we refer to them. In addition, they also want your routine maintenance business so it is rare that they will turn down the rest of your business. We would be happy to call your repair facility to establish a relationship before you buy. We also maintain a database of thousands of repair facilities that have already accepted our plan; yours may already be there. In the rare event a repair facility will not accept our direct credit card payment, we will reimburse you promptly for the authorized amount.

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What if I want to cancel my warranty?
Our contract contains full details on our refund provisions. You have a full 30 days after purchase to obtain a full refund. After that, you are entitled to a pro-rated refund of the unused portion of your contract. Unlike some companies, we do not pro-rate your refund from the in-service date of your vehicle.

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What if my vehicle is involved in an accident and totaled?
If your insurance company has deemed your vehicle a total loss as the result of an accident, Route 66 will refund the entire premium back to you or the financial institution on your behalf if you have purchased the "Total Loss Refund" option.

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Is my warranty transferable?
Absolutely, you can transfer the warranty to another private purchaser of your vehicle. Vehicles with extended warranties typically offer much higher resale values because the buyer knows they are not going to get hit with huge repair costs.

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What special requirements are there to qualify for warranty protection?
The warranty contract requires that you service your vehicle regularly by having the motor oil and filter changed every 3,000 miles or every 3 months, whichever comes first. You must maintain proof of your service record.

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What is the claim procedure?
If your vehicle needs service on a covered component, instruct your repair facility to call for authorization BEFORE starting repair work. Repairs must be authorized before work begins to ensure payment of the repair bill.

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